Lamia oumeddour
Freshworks Head of Channels Continental Europe
1. The sponsorship of Management
For successful co-selling, management must establish a clear framework and well-defined rules of engagement between the sales team and partners. Executive sponsorship, particularly from sales directors, is essential. Sales leaders need to adopt a channel-first mindset, recognizing that partners are an extension of the sales team, not competition. Leveraging partners as a strategic asset enables faster, more scalable growth and strengthens overall sales performance.
2. Resilient Channel Team
The channel team plays a critical role in reinforcing the win-win relationship between partners and the sales team. A strong channel strategy must highlight how collaboration with partners accelerates pipeline development and deal closure. To drive adoption, the channel team must stay closely connected to the sales team, understanding their challenges, needs, and opportunities. By providing ongoing enablement and support, they can ensure sales teams maximize the value of co-selling.
3. A sales team with a channel mindset
For co-selling to be effective, sales teams must be enabled and empowered to work with partners. This means:
Learning how to collaborate strategically with partners on pipeline generation.
Understanding how partners can enhance deal execution and brand positioning.
Actively working with partners to close deals more efficiently.
Sales teams should see partners as trusted allies who expand their reach, bring expertise, and unlock new opportunities rather than as external entities.
4. Strong alignment with partners
Partners should be fully integrated into the sales motion. Clear communication, shared goals, and alignment on sales strategies ensure a seamless collaboration. The more partners are engaged in co-selling activities, the more they can contribute to pipeline growth and revenue acceleration.
Bradley Johnston
Opensend Director of Partnerships
A successful co-selling strategy in SaaS requires alignment, execution, and accountability between partners. Here are the must-haves to ensure it drives real results:
1. Strategic partner alignment.
- Identify partners who's solution/services are complimentary to yours.
- Define and align on mutual ICP.
- Define shared goals.
2. Mutual value proposition.
- Clear and compelling value prop for co-selling.
- Show success stories and tangible business results for customers.
- Make it easy for the "why" to be answered.
3. Joint account mapping.
- Use tools like Crossbeam to align on target accounts.
- Define a process to activate co selling motions.
4. Enablement and playbooks.
- Train GTM teams (sales, cs, partnerships) on partner's value.
- Create battlecards, talk track, and success stories.
- Hosting joint enablement sessions.
5. Co Marketing & Demand Gen.
- Co host webinars and create joint case studies.
6. Clear GTM execution plan.
- Establish a process for collaboration.
- Define roles & responsibilities.
- Track performance to measure contribution from both sides.
7. Frequent Performance Reviews & Optimization.
- Weekly, bi weekly, or monthly syncs to review pipeline and blockers.
- Analyze wins/losses, and refine motions accordingly.
- Abandon what's not working, and emphasize what is.
An effective co-selling approach is well-organized, data-driven, and designed for shared success. When executed properly, it accelerates deal velocity, increases deal size, and strengthens customer loyalty.