Co-selling
Service partner

What are some non-obvious ways to speed up partner onboarding?

2 Answers
J. Camilo Avella avatar
J. Camilo Avella
GitHub Senior Partner GTM Programs Manager
- Spin up a dedicated Slack / Teams channel on day one, and let bots push automations on reminders, surface FAQs, and routine updates. - +1 on the legal pack: deliver every required document in a single drop the moment contracting begins (if possible) - no slow drip of paperwork. - Might sound obvious, but not often thought through: You could enlist veteran partners as “onboarding sponsors.” as they already know your playbook, and can ramp newcomers for a fee as well as deepen their own value in your ecosystem.
Autumn Carter avatar
Autumn Carter
Dataiku Partner Sales Lead, North America
- Get important info from your prospective partners in advance -- even using a tool like "Calendly" you can ask prospective partners to answer a series of questions before they can book a first conversation with your team. Their answers to these questions should help you pre-evaluate their fit for your partner program, and help you get right into the nitty gritty in the first call. - Fast-track "legal" process: depending on your organization, there can be ways to speed up partner program contracting by encouraging partners to sign a pre-signed and unedited version of your contract. - Incentivize partners to leverage self-service onboarding resources: when necessary, you can withhold access (i.e. direct account team interlocks, access to resources like partner funding) to partners until or unless they complete certain onboarding steps or meet minimum requirements