Partner Activation
Service partner

How do we create an activation program that scales as we add more and more partners to our ecosystem?

3 Answers
Eduardo Ezban avatar
Eduardo Ezban
Deel Senior Manager, Partner Programs
1. Build a self service and automated onboarding process - use tools such as a parter portal (if you have one) and automated welcome emails 2. Have a structured training & certifications plan - Rely on an LMS or live webinars to deliver training content 3. Clear ROEs - have a deal registration mechanism in place and tiered incentives to be transparent on what should partners expect from your program 4. Have a community where partners can answer questions to each other
Tim Britt avatar
Tim Britt
Freshworks Senior Director Channels EMEA
As your partner ecosystem expands, the way you activate new partners has to evolve. What works for 10 partners won’t work for 100. A scalable activation program must be predictable, repeatable, and automated—designed to deliver results without increasing operational overhead. At the core of a scalable model is a standardized 30-60-90 day activation plan, built around clear, measurable milestones: partner onboarding, training completion, GTM alignment, deal registration, and the first closed-won deal. This framework eliminates guesswork and ensures every partner follows the same path to productivity. Next, enablement must shift from high-touch to self-serve. Role-based, on-demand training and certifications should be available directly in the partner portal, allowing partners to ramp up at their own pace. This allows your team to support more partners without sacrificing quality or speed. Automation is critical. From onboarding emails and training reminders to deal registration flows and SPIFF payouts every touchpoint that can be automated should be. This reduces manual effort and ensures a consistent experience across partner segments. To maintain visibility, build real-time dashboards that track key activation metrics: training completion, portal engagement, pipeline contribution, and time to first deal. These insights help you spot friction early and course-correct before momentum is lost. Not every partner needs the same level of support. Use partner segmentation to allocate resources efficiently offering more strategic support to high-potential partners, while automating the experience for long-tail or mid-tier partners. One of the most important accelerators is enabling partners to achieve their first win fast. Provide plug-and-play sales plays, pre-built campaigns, and simple use cases they can take to market immediately. When partners see early success, they’re more likely to stay engaged. Finally, embed repeatable incentive loops throughout the activation journey. Tie SPIFFs, MDF access, and public recognition to milestone achievements. These incentives drive the right behaviors at scale and reinforce ongoing engagement. A scalable partner activation program isn’t about doing more work it’s about building a system that delivers consistent value with minimal lift. Standardize the path, automate the journey, and make the first win inevitable. That’s how you scale.
Bradley Johnston avatar
Bradley Johnston
Opensend Director of Partnerships
Creating a scalable partner program requires automation, clear segmentation, self-serve enablement, and high-touch engagement for priority partners. 1. Standardized and automated onboarding. - Partner playbooks with enablement docs: provide detailed guides on how to sell, integrate, and optimize your product, service, offering, etc. - Partner portal: dedicated hub with resources and enablement. This can include deal registration, performance tracking, training, and more. - Training and certification: offer tiered certifications or training modeules that partners can complete at their own pace. 2. Segmented tiering and scalable support. - Not all partners are the same: Define different tiers of partners with varying levels of support. 3. Incentivized activation. - Clear activation milestones. - Gamification. - Time sensetive bonuses, encouraging quick activation. 4. Scalable co-marketing and lead sharing. - Provide templates for partners to quickly personalize and use. - Partner directory featuring activated partners on your site. - CRM integration. 5. Ongoing engagement and community driven growth. - Hosting frequent digital updates (webinars) to showcase new features, success stories, and best practices. - Creating a slack/social community to allow for peer to peer engagement. - QBRs for priority partners. 6. Optimizing your tech stack. - Partner relationship managment software. -Learning Management System. - Automated demand generation.