Partner Program Strategy
Technology partner
Service partner

Can you share how commission targets for Partner Mangagers have played into your strategy, if at all?

2 Answers
Eduardo Ezban avatar
Eduardo Ezban
Deel Senior Manager, Partner Programs
It's definitely a key part of the strategy (maybe even one of the most important ones). Make sure your PMs commission structure is aligned to the overall partnerships strategy by aligning PMs commission to partner targets. Also, use a model to drive the right behavior in PMs - instead of pure commission, build a hybrid model. Example: 60% of the target can depend on metrics directly related to revenue, while 40% can depend on partner engagement metrics, such as training completion or CSAT
Margot Mazur avatar
Margot Mazur
HubSpot Manager, GTM Strategic Partnerships
This question is a bit like another question previously asked here, so I'll copy that answer in below. The TLDR is make sure your commission target is absolutely aligned with your overall goal, otherwise your partner managers will be working on something that doesn't mean as much to leadership, goals will be misaligned, and your partner team won't feel like their work is being valued. --- This really depends on your goals and there's no easy answer here. In the past, I've had my commissions tied to MRR because my goals were MRR focused. That drove me to create partnerships that would specifically encourage customers to sign up for paid plans, or free plans that would then be converted quickly. Make sure you're super aligned on your goals and how partner managers will be trying to hit them. If commissions are tried to sign ups as a whole, for example, but leadership actually wants you driving MRR, then you might be misaligned as your partner managers will create relationships that drive free trials or free sign ups, as it's easier to get a customer in that way, but if the flywheel isn't making it easy for those free sign ups to convert, you won't hit your MRR goal.